With the aim of going beyond the usual contact center service, we exist to bring out the untapped potential, creativity and success in people, partnerships, and brands. FGC+ is all about igniting possibilities.
Empathy is the ability to walk a mile in another person’s shoes. From understanding comes the appreciation of unique perspectives, and the ability to act and interact effectively.
Reliability means that our clients can depend on us. It is a core quality in all of our actions and interactions, supporting our ability to consistently and effectively produce and sustain results.
We look at everything through a lens of possibility. It means being open and receptive; which enables us to be resilient and build stronger relationships. Together, we can create more effective solutions so our people and partners can flourish.
Director, Client Success
Director, Growth and Revenue
Senior Manager, Organizational Excellence
Senior Manager, Training
Site Lead, Buhangin
Site Lead, Bacolod
Site Lead, Queens
John Paul Escudero
Assistant Manager, Recruitment
The story of FGC+ begins with Moshe. In 2010, he owned a cabinetry company. As a business owner, it was then he realized how difficult it was to scale a business while managing his day-to-day responsibilities; from managing operations,to hiring and training staff, to setting up processes. His frustration sparked the idea behind FGC+.
Two of the most common reasons businesses fail is their inability to scale effectively and not having the right staff. In 2011, Moshe founded FGC+ to address these problems. Initially focused on virtual assistants, FGC+ grew quickly and expanded its services and the levels of support it offered to clients.
Alexandra Levenshteyn, Sunshine Advantage
Chani Segall, Stallion Express