As your outsourcing partner, we help you overcome the hurdles of sustainable business growth by providing expertly skilled teams, efficient operations, and a seamless customer experience for your customers.
How We Can Propel
From providing call centers and robust tech support to managing intricate medical billing and back-office operations, you’ll see our services deliver enhanced efficiency and productivity. We cater to extensive support roles, regardless of industry to provide specific staffing needs with a team that quickly becomes part of your business.
Joining hands with FGC+ opens doors to a world of talent and expertise — not to mention saving up to 50% on costs. Leave the daily responsibilities of staffing and people management to us, and pour your heart into what you love most – elevating your business to new heights.
Whether through our omni-channel support or multi-lingual customer service, we ensure every interaction with your customers is helpful, friendly, and effective.
FGC+ can save you an average of 50% on overall costs versus hiring in-house staff. We bill a flat monthly service fee and take care of the complete payroll for your remote staff, so there’s no need for you to worry about their benefits, tax, insurance, etc.
Yes, there are some cultural differences. However, the Philippines is one of the top global outsourcing hotspots, known to be one of the most adaptive countries in Southeast Asia with a special affinity to Western culture. It’s also worth noting that hospitality and value for work are integral parts of the Filipino culture, making them easier to work with, dependable, and highly effective in their chosen fields. The country ranks 22nd (out of 111 countries) in the EF English Proficiency Index. English is widely used in all public places, even as a primary language for instruction at school. While one of our main requirements for applicants is exemplary communication skills, we further enhance their capabilities by conducting communication, accent neutralization, and cultural assimilation courses.
Every candidate that we endorse has been meticulously filtered and vetted by our FGC+ Recruitment Team, using several layers of assessment: interviews, skill tests, work samples/job simulations, reference checks, etc. Involvement in the selection process is optional. We usually recommend participation in the first hiring batch, so we can get a real sense of your standards and we can adhere to this as you move to add more staff.
Calculate Your Cost Savings
See the approximate savings of outsourcing with FGC+ vs in-house staff within the United States. This is not an official quote. Contact us directly for a formal cost savings analysis.