Outsourcing CPG
Support Services
At FGC+, we understand the fast-paced, competitive world of Consumer Packaged Goods (CPG). Our expert teams integrate seamlessly into your back-office operations, fueling a faster ramp so you can drive product innovation, strengthen your brand, and scale your market presence. We help you run more efficiently and ramp full-scale operations confidently by managing critical support tasks such as:
- Contact Center Services
- Omni-channel Customer Support
- Digital Fulfillment and Logistics
- Inventory Data Management
- Sales Data Entry & Reporting
- Supply Chain Management
- Market Research Data Entry
- Brand Management & Social Media Moderators
- Tier 1-2 Tech Support
What Our Clients Say...
Stallion Express
“FGC+ has been such a positive addition to the team. Everyone from their leadership team to the Professionals were able to come in and provide benefit to our company and make everyone’s job easier and even free up more of my time!”
Sunshine Advantage
“Since the inception of the project and integrating them into our company, FGC+ oversaw the entire project and everyone involved was just on top of it all the way! Professional, responsible, and eager to do well are just a few words I’d use to describe the entire team!”
Dependable Foods
“They have taken on a bigger role with managing our Order Entry and Customer Service departments! This has really freed up our team to focus on other improvements we can make to better service our customers and grow our business!”
Fabuwood
“They have been great in taking the workload off of our reps so that we can all better service the customers. One thing I love about your company is how accurate and concise your reporting is in regards to the QA feedback and how everything is managed.”
Ignite Possibilities —
Outsource CPG Tasks
Our end-to-end CPG back-office services cover everything from contact center services to order processing and logistics to inventory data management, customer service, and more. We bring expertise, precision, and care to every aspect of your back-office operations.
Choosing FGC+ means more than just outsourcing CPG admin tasks — it’s a true partnership focused on providing exceptional customer experiences, boosting efficiency, reducing operational costs, and fueling the sustainable growth of your brand.
With our commitment to customer service, data security, quality assurance, and operational excellence, FGC+ is the trusted partner CPG companies rely on to ensure a smooth ramp and strong growth.
Consumer Packaged Goods Support
— giving you the freedom to drive your business forward.
Contact Center Services
Deliver responsive, brand-aligned communication — managing inquiries, complaints, and feedback across phone, email, and chat channels to boost customer satisfaction and brand loyalty.
Omni-channel Customer Support
Provide seamless, consistent customer service across multiple platforms — including web, social media, mobile apps, phone and email support — to create an exceptional customer experience.
Digital Fulfillment & Logistics
Manage online order processing, inventory coordination, and shipping logistics to ensure fast and accurate delivery of products to consumers, retailers, and distribution centers.
Inventory Data Management
Track, update, and analyze real-time inventory data to optimize stock levels, prevent shortages, and support smarter supply chain and sales decisions.
Sales Data Entry & Reporting
Input and validate sales transactions and promotional activities, generating accurate reports that drive forecasting, performance tracking, and market strategy adjustments.
Supply Chain Management
Coordinate with vendors, manufacturers, and logistics partners to streamline sourcing, production, and distribution — ensuring product availability while minimizing costs.
Market Research & Data Entry
Process and organize consumer research, retail audits, and market trend data to deliver actionable insights that empower smarter product development and marketing strategies.
Brand Management & Social Media Moderators
Monitor and engage with online audiences, safeguard brand reputation, and ensure consistent messaging across all digital platforms through real-time content moderation and interaction.
Tier 1-2 Tech Support
Provide first- and second-level technical assistance for consumer-facing platforms (e-commerce, loyalty programs, apps) and internal systems, quickly resolving issues to maintain seamless operations
Need a role or function you don’t see?
Our team of experts can find the perfect personnel for your company.
Talk to an FGC+ Expert Today!
