Job Summary:
We are seeking a detail-oriented and proactive individual to join our team as a Purchasing and Order Management Specialist. In this role, you will be responsible for managing online purchases with multiple vendors, ensuring accuracy and timeliness in order placement, tracking, and delivery. You will generate and manage invoices, maintain organized records, and handle data management tasks using Excel. Strong customer service skills are essential as you will respond to client inquiries and coordinate with vendors to resolve issues.
Key Responsibilities:
Purchasing and Order Management
- Handle online purchases with multiple vendors while ensuring accuracy and timely order placement.
- Coordinate effectively with vendors to confirm order details, availability, and expected delivery timelines.
Order Tracking
- Monitor and track all orders from placement to delivery.
- Update order statuses in real time and proactively communicate any delays or issues to relevant stakeholders.
Invoice Creation
- Generate accurate invoices for all completed orders, ensuring alignment with vendor and client specifications.
- Maintain organized records of invoices for future reference and audits.
Excel and Data Management
- Perform basic to intermediate tasks in Excel, such as maintaining purchase logs, updating inventory reports, and generating summary reports as needed.
- Ensure data accuracy and integrity in all documentation.
Customer Service
- Respond promptly to client inquiries and concerns, providing professional and solution-oriented support.
- Liaise with vendors on behalf of the client to resolve issues, such as returns, exchanges, or discrepancies.
Flexibility and Client-Focused Execution
- Adapt to and prioritize direct instructions from the client, ensuring alignment with their immediate needs and preferences.
- Maintain open communication with the client to clarify expectations and provide updates on task progress.
Education and Skill Requirements:
- Strong attention to detail and organizational skills to manage multiple orders and vendors.
- Proficiency in Excel for data management and reporting.
- Excellent communication skills to liaise with vendors and clients effectively.
- Ability to work independently while adapting to client needs and priorities.
- Problem-solving mindset to address and resolve issues promptly.
What We Offer:
At FGC+, we believe that every person yearns to fulfill their potential. “Igniting possibility” is our brand essence, it recognizes that work can be a great catalyst for personal and professional growth. By creating an environment of support and inspiration, we enable people to realize their true capabilities and to make work a source of fulfillment and sustainable success.
We offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success — not to mention a market-competitive total compensation/rewards package including:
- Day 1 HMO
- Competitive base pay with incentives and allowances
- Payment of all statutory government benefits
- 25 days of annual paid leave
- 13th-month pay
- Onsite medical support
- Skills and training development programs
- Employee Engagement Events
- Employee Referral Program
EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Third-Party Agency Notice:
FGC+ will not accept any unsolicited resumes from any third-party recruiting agencies, either domestic or international. FGC+ nor its subsidiaries/LE’s will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency.
