Job Summary:
The Logistics Outreach Support Specialist will be crucial in expanding the client’s business network of partnerships with companies and carriers. This position involves managing incoming emails from potential partners, conducting research, qualifying leads, and facilitating initial outreach efforts. The primary responsibilities will include negotiating contracts, assessing leads, and maintaining organized records through Excel sheets. This is a support role, working closely with onshore counterparts to ensure the smooth progression of high-level tasks.
Key Responsibilities:
- Email Management:
- Receive and review incoming partnership inquiries.
- Efficiently process and forward relevant details to appropriate teams.
- Outreach and Communication:
- Initiate contact with potential partners via phone and email.
- Qualify and assess the suitability of partners for the business.
- Communicate the company’s value proposition and requirements.
- Contract Negotiation:
- Engage in negotiations for mutually beneficial contracts.
- Collaborate with internal teams to ensure contractual alignment.
- Data Management:
- Maintain Excel sheets to track outreach efforts and lead status (dashboard).
- Provide regular transparent progress reports.
- Lead Qualification:
- Conduct initial assessments of potential leads.
- Escalate qualified leads to onshore counterparts.
- Productivity Targets:
- Collaborate on setting and refining productivity goals.
- Align with OM and Operations Leads for continuous improvement
Education and Minimum Skill Requirements:
- 6 months to 1 year of basic experience in outreach or logistics.
- Familiarity with Microsoft Excel.
- Ability to work with moderate supervision.
- Willingness to learn and contribute to team goals.
- Proficient in English, spoken and written.
- Excellent communication and problem-solving skills.
What we have to offer:
At FGC+, we believe that every person yearns to fulfill their potential. “Igniting Possibility” is our brand essence, it recognizes that work can be a great catalyst for personal and professional growth. By creating an environment of support and inspiration, we enable people to realize their true capabilities and to make work a source of fulfillment and sustainable success.
We offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success — not to mention a market-competitive total compensation/rewards package including:
- Competitive base pay with incentives and allowances
- Payment of all statutory government benefits
- 25 days of annual paid leave
- 13th-month pay
- Onsite medical support
- Skills and training development programs
- Employee Engagement Events
- Employee Referral Program
EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Third-Party Agency Notice:
FGC+ will not accept any unsolicited resumes from any third-party recruiting agencies, either domestic or international. FGC+ nor its subsidiaries/LE’s will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency.
