Job Summary:
As a HR and Payroll Representative, you will be responsible for overseeing various HR processes to support the needs of employees and ensure compliance with company policies and legal regulations. This role requires strong organizational skills, excellent attention to detail, and the ability to effectively communicate with employees at all levels. The ideal candidate will be proactive, approachable, and eager to contribute to a positive work culture within our agency.
Key Responsibilities:
Employee Onboarding & Setup
- Coordinate the full-cycle onboarding process for new hires, ensuring a smooth transition into the company.
- Collect, review, and process new hire documentation, including employment contracts, tax forms, background checks, and credentialing paperwork.
- Set up new employees in HRIS, payroll, and benefits systems, ensuring accuracy and compliance.
- Provide orientation and training on company policies, procedures, and benefits.
- Work closely with department managers to ensure new hires receive proper training and support.
Timekeeping & Payroll Support
- Process and review employee timecards for accuracy and compliance with company policies.
- Work with supervisors and payroll staff to resolve any discrepancies in timekeeping records.
- Assist in payroll processing by verifying hours worked, overtime calculations, and leave balances.
- Maintain accurate records of employee attendance, tardiness, and absences.
PTO, Sick Days & Leave Management
- Review and process PTO, sick leave, and other leave requests in accordance with company policies.
- Maintain up-to-date records of employee leave balances and notify employees of their remaining accruals.
- Ensure compliance with state and federal leave laws (e.g., FMLA, ADA, and state-specific regulations).
- Communicate with employees regarding leave policies and procedures.
Unemployment Claims Processing
- Review and respond to unemployment claims, ensuring accurate and timely documentation is submitted.
- Work with state agencies to provide necessary information regarding employment status and termination details.
- Represent the company in unemployment hearings as needed.
Benefits Administration
- Assist employees with benefits enrollment, changes, and questions.
- Provide guidance on health insurance, retirement plans, and other employee benefits.
- Work with benefits providers to resolve employee inquiries and issues.
- Conduct open enrollment sessions and provide ongoing support for benefits administration.
HR Compliance & Employee Support
- Maintain employee records, ensuring compliance with company policies and legal requirements.
- Address employee concerns and provide guidance on HR-related matters.
- Monitor and ensure compliance with federal and state employment laws, including EEOC, FLSA, and HIPAA regulations.
- Conduct audits of employee files to ensure proper documentation and confidentiality.
- Assist in updating HR policies and procedures to reflect company growth and regulatory changes.
Education and Skill Requirements:
- Bachelor’s degree or related working experience.
- At least 1 year of related work experience in payroll.
- Must have proven experience with compensation/benefits and payroll handling
- Outstanding organizational and time-management skills.
- Excellent communication and interpersonal skills.
- Ability to work onsite, work in shifting schedules and overtime as needed.
- Proficient in MS Office (Word, Excel, Outlook, PowerPoint)
- Strong problem-solving and decision-making skills
- Strong ethics and reliability.
What We Offer:
At FGC+, we believe that every person yearns to fulfill their potential. “Igniting possibility” is our brand essence, it recognizes that work can be a great catalyst for personal and professional growth. By creating an environment of support and inspiration, we enable people to realize their true capabilities and to make work a source of fulfillment and sustainable success.
We offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success — not to mention a market competitive total compensation/rewards package including:
- Day 1 HMO
- Competitive base pay with incentives and allowances
- Payment of all statutory government benefits
- 25 days of annual paid leave
- 13th month pay
- Onsite medical support
- Skills and training development programs
- Employee Engagement Events
- Employee Referral Program
EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Third-Party Agency Notice:
FGC+ will not accept any unsolicited resumes from any third-party recruiting agencies, either domestic or international. FGC+ nor its subsidiaries/LE’s will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency.
