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Welcome to The Spark

An outsourcing blog by FGC+ designed to ignite ideas, insights, and techniques for businesses looking to scale. Here, we explore the latest trends, best practices, and expert strategies in outsourcing that drive efficiency and growth. Whether you’re looking to streamline operations, enhance customer experiences, or build high-performing teams, The Spark is your go-to resource for turning possibilities into success. 

Oustourcing Blog
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6 Great Qualities You’ll Notice About Filipino Workers

April 14, 2022
Pick a place anywhere in the world and you’ll see a Filipino working hard and excelling…
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How Your Logistics Company Can Improve Supply Chain Visibility Through Outsourcing

One of the biggest challenges that logistics companies face is supply chain visibility.
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Common Medical Billing Mistakes and How Outsourcing Can Minimize Them

Medical billing is an essential part of healthcare operations.
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All The Ways Outsourcing Can Improve Your Logistics Workflow

Logistics companies can face several challenges because of the multiple checkpoints
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Outsourcing Medical Data Entry: Why You Need It

The American healthcare system is a highly regulated industry with strict and complex policies.
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5 Ways to Foster an Entrepreneurial Culture in Your Company

The most important thing that a company has is their culture.
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Does Company Culture Matter When Outsourcing?

Company culture is the culmination of a company’s shared values
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Should You Hire A Freelancer or Outsource?

So you’ve considered hiring someone via outsourcing to round out your team.
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5 Tasks an Online Retailer Should Outsource

Right now, online retail is quite a viable, thriving industry
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Why You Should Outsource Customer Service

Behind every growing company is a channel that helps provide support towards customers and potential clients.
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Human Resources

Fosters a positive work environment through talent management, employee relations, and effective HR practices including onboarding, payroll and benefits, and government compliance.

Talent Acquisition

Attracts, hires, and retains top talent to drive organizational success and growth.

Organizational Development and Talent Strategy

Develops mentoring, leadership, and engagement programs to ensure employment fulfillment, growth, and to achieve top performance for your business.

Information Technology

Leverages cutting-edge technology and innovation to provide reliable and consistent network uptime, data security compliance, and enhance overall system efficiency.

Reports and Analytics

Provide customized reports for you to maintain visibility on team performance and gain data-driven insights to identify and resolve issues proactively.

Quality Assurance

Audits the work to ensure staff adheres to your quality standards and focuses on continuous improvement to deliver top-notch services.

Training

Facilitates technical and soft skills training to equip team members with the skills and knowledge to excel in their roles.

Workforce Management

Reviews and analyzes staff productivity, trends, and utilization to ensure your team aligns with business demands.

Operations

Executes the operational deliverables agreed upon while meeting or exceeding expectations.

Client Services

As your unbiased advocate and main point of contact, your client service manager ensures the needs of the program and relationship are met while providing a focus on long-term strategy and program optimization.

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