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Welcome to The Spark

An outsourcing blog by FGC+ designed to ignite ideas, insights, and techniques for businesses looking to scale. Here, we explore the latest trends, best practices, and expert strategies in outsourcing that drive efficiency and growth. Whether you’re looking to streamline operations, enhance customer experiences, or build high-performing teams, The Spark is your go-to resource for turning possibilities into success. 

Oustourcing Blog
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Outsourcing Fails: Common Mistakes to AVOID

March 11, 2020
Even if numerous companies are already reaping the benefits of outsourcing there…
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Does Company Culture Matter When Outsourcing?

Company culture is the culmination of a company’s shared values
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Should You Hire A Freelancer or Outsource?

So you’ve considered hiring someone via outsourcing to round out your team.
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5 Tasks an Online Retailer Should Outsource

Right now, online retail is quite a viable, thriving industry
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Why You Should Outsource Customer Service

Behind every growing company is a channel that helps provide support towards customers and potential clients.
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6 Great Qualities You’ll Notice About Filipino Workers

Pick a place anywhere in the world and you’ll see a Filipino working hard and excelling
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7 Important Steps To Hiring Your First Outsourced Team

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4 Green Flags to Look For In An Outsourcing Partner

Using an outsourcing partner presents a great opportunity for your business to handle work more efficiently, with lesser costs to boot.
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Understanding the Uniqueness of Our Clients and their Business

understanding how unique each of your clients and their business is also your number one business.
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Overcoming Remote Work Challenges

COVID-19 is changing our offices and the way we work.
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Offices

Headquarters

14 East Mayer Drive,
Suffern, New York 10901

Philippines

Davao
Buhangin-WVP Lopson,
Buhangin-Lapanday Road

Bonifacio-Old Queens Theater,
Bonifacio St.

Bacolod City
Home Invest IT Center Burgos Roadcor. Acacia St.

contact

info@fgcplus.com

(646) 893-0193

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Human Resources

Fosters a positive work environment through talent management, employee relations, and effective HR practices including onboarding, payroll and benefits, and government compliance.

Talent Acquisition

Attracts, hires, and retains top talent to drive organizational success and growth.

Organizational Development and Talent Strategy

Develops mentoring, leadership, and engagement programs to ensure employment fulfillment, growth, and to achieve top performance for your business.

Information Technology

Leverages cutting-edge technology and innovation to provide reliable and consistent network uptime, data security compliance, and enhance overall system efficiency.

Reports and Analytics

Provide customized reports for you to maintain visibility on team performance and gain data-driven insights to identify and resolve issues proactively.

Quality Assurance

Audits the work to ensure staff adheres to your quality standards and focuses on continuous improvement to deliver top-notch services.

Training

Facilitates technical and soft skills training to equip team members with the skills and knowledge to excel in their roles.

Workforce Management

Reviews and analyzes staff productivity, trends, and utilization to ensure your team aligns with business demands.

Operations

Executes the operational deliverables agreed upon while meeting or exceeding expectations.

Client Services

As your unbiased advocate and main point of contact, your client service manager ensures the needs of the program and relationship are met while providing a focus on long-term strategy and program optimization.

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