Medical billers play a crucial role in the U.S. healthcare system, ensuring timely reimbursements for firms and management services organizations (MSOs). A medical billing team’s impact extends across the entire insurance pipeline as they manage claims, denials, and resubmissions. Without an efficient billing team, MSOs run the risk of losing revenue, incurring legal complications from improper coding, or creating administrative backlogs for affiliated providers.
In the U.S., there has been an estimated shortage of 30,000 to 50,000 certified medical coders nationwide as of 2025. In addition, over 38% of healthcare organizations struggle to hire qualified medical billing candidates. With these challenges in mind, how should MSOs deal with rising healthcare demands?
A smarter way to scale and address the shortage of talent is through outsourcing medical billing. Hiring remote medical billing staff through an outsourcing provider bridges the gap for MSOs looking for medical billing teams.
Key Benefits of Outsourcing Medical Billing
Amid the medical billing staff shortage, MSOs must find ways to maintain smooth billing operations for larger-scale operations. Outsourcing is a great solution to scale up teams across several locations and partner providers, without compromising the level of accuracy and quality expected of medical billing operations.
- Gain Access to Trained and Professional Staff
One of the factors affecting the shortage of medical billers is the high turnover rate. On average, it takes 90 days to fill a position left vacant. This challenge is even greater for largeMSOs that need to fill multiple positions quickly.
The biggest advantage to outsourcing staff is that it provides immediate access to skilled global talent. Even for specialized roles, an outsourcing provider can source and hire qualified candidates at scale. Reliable providers can ensure that these remote teams are also continuously trained and developed. As with in-house medical billing teams, they stay up-to-date on regulatory changes and best practices. This helps MSOs avoid repeatedly spending time and resources on costly, time-consuming in-house hiring to address employee turnover.
- Minimizes Claim Denials and Revenue Loss
Limited billing capacity can increase the risk of errors, delayed claim follow-ups, and higher denial volumes. Outsourced medical billing teams can work as an extension of core MSO teams, achieving the capacity needed to manage billing workflows across supported practices. Through outsourcing, MSOs can improve accuracy and processing speed — all while reducing the burden on internal staff. Teams are also enabled to manage denied claims, appeals, and resubmissions, helping keep reimbursements moving.
- Reduces In-house Staff Burden
A shrinking workforce can leave existing teams with heavier workloads and less time to catch errors. Over time, this can contribute to burnout, lower accuracy, and slower claims processing. Outsourcing gives MSOs additional capacity by distributing billing work across a dedicated team of experienced professionals.
For example, an outsourced team can take ownership of new claims while existing teams process appeals, resubmissions, or billing audits. This division of work helps keep billing operations moving without placing the entire workload on core MSO staff.
- Improves Cost Efficiency
Expenses related to building and running an in-house billing workforce can add up quickly. Recruitment, benefits, training, equipment, and other overhead costs all contribute to rising costs, particularly as MSOs expand their operations.
Outsourcing can provide dedicated billing capacity at a more predictable cost. Depending on the outsourcing model, rates can cover salaries, equipment, training, and other operational expenses for the remote team. This saves organizations up to 70% compared to traditional hiring. In turn, MSOs can put more resources toward growth and practice support instead of continually increasing administrative overhead.
- Supports Scalability
Fluctuating patient volumes can make for varying staff level requirements throughout the year. As MSOs take on new partner providers or expand, maintaining the right level of capacity through every stage may not be as straightforward.
As billing needs change and operations grow, outsourced billing teams give MSOs more flexibility and stability. Additional capacity can be added as workloads increase, helping billing operations keep pace with new practices and higher claim volumes. This allows MSOs to support growth without having to continually rebuild or expand their in-house billing workforce.
Maintain MSO Operations by Outsourcing Medical Billing
As the demand for skilled medical billers continues to rise, outsourcing provides a sustainable, cost-effective, and efficient solution for healthcare organizations.
Not only does outsourcing mitigate challenges related to the shortage of global talent for medical billing and coding, it’s also a strategic improvement to revenue cycle operations. By partnering with an experienced outsourcing firm, MSOs can navigate staffing shortages no matter which stage of growth or expansion they’re in.
Augment your healthcare operations with specialized medical billing solutions from FGC+. Learn more about our brand of end-to-end outsourcing and comprehensive healthcare support services at www.fgcplus.com.
