Job Summary:
We are seeking a detail-oriented and organized Shipping Secretary to join our team. The ideal candidate will coordinate business-to-business (B2B) transactions with suppliers and shipment offices, managing the flow of cargo and freight. This role involves inbound and outbound calls for coordination, as well as providing administrative support to customers and management.
Key Responsibilities:
- Coordinate with suppliers and shipment offices to ensure smooth logistics operations.
- Handle inbound and outbound calls for coordination and issue resolution.
- Provide direct daily administrative support to customers and management.
- Answer calls and manage secretarial tasks for the Delivery, common carrier, UPS, and Pickup departments.
- Manage shipping charges and follow up on reports, communicating with customers on orders past ETA or not shipped.
- Prepare memos, letters, reports, spreadsheets, and other related correspondence.
What You’ll Bring
- Previous experience in shipping, logistics, or a related field is preferred.
- Strong organizational and multitasking skills.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and collaboratively in a fast-paced environment.
What We Offer:
At FGC+, we believe that every person yearns to fulfill their potential. “Igniting Possibility” is our brand essence, it recognizes that work can be a great catalyst for personal and professional growth. By creating an environment of support and inspiration, we enable people to realize their true capabilities and to make work a source of fulfillment and sustainable success.
We offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success — not to mention a market-competitive total compensation/rewards package including:
- Competitive base pay with incentives and allowances
- Payment of all statutory government benefits
- 25 days of annual paid leave
- 13th-month pay
- Onsite medical support
- Skills and training development programs
- Employee Engagement Events
- Employee Referral Program
EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Third-Party Agency Notice:
FGC+ will not accept any unsolicited resumes from any third-party recruiting agencies, either domestic or international. FGC+ nor its subsidiaries/LE’s will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency.
