can focus on your business.
How we help our clients
Outsourcing That Meet Your Needs
Complete managed solutions, staffing, and short-term assistance—it’s all here
BPO Managed Services
Business Process Outsourcing
This complete managed plan means
we take care of the staffing, training,
business processes, and KPIs you
need with a specialized program that
meets your needs.
We manage an entire function for you
with complete oversight, management
and results.
Staff Augmentation
Virtual Team
Finding and keeping the right people is
hard. Rely on our Philippine-based team
that can serve as an extension of your
team to provide to offload work.
More manpower with our virtual team for
call centers, sales, marketing and more.
Project-based Management
Short-term Project Assistance
Have a short-term need or need help
building out a plan for the future? We can
provide the support you need whether it
is a marketing project or a business plan.
Targeted help for a specific project or
developing a business strategy.
Growing your business successfully means knowing where your blindspots are.
Take our free business assessment to see how you rate in 6 key strategic areas.
Grow Your Business Through Ours
We provide outsourcing solutions to help your business
Cost reduction of 30%
On average, our customers save 30%
on infrastructure, staffing and business
costs. Our sophisticated system
processes, tools, and staff training are
customized to meet your specific
business needs. We get to know our
clients and their needs and make sure
your solution works for you.
24/7 Dedicated Team
With a team of over 500 highly
trained professionals, we make
sure you get results you expect by
implementing key performance
indicators (KPIs) and industry
specific workflows. Our training
programs means our staff is ready
to help day one.
Reclaim up to 50% of Your Time
Our supervisors manage your
delivery teams so you can focus
on growing your business. We
provide the tools, systems and
processes that meet the
demands of your business as it
grows.
“I’m Managing an E-commerce business for 12 years now; as the business grew;
customer service needs grew immensely; It was getting way to overwhelming to manage; I was recommended to FGC+ and glad to say they completely took over our customer service needs and go above and beyond to assure satisfaction. Their team is honest and pleasant to deal with; they take all concerns very personally and act upon them fast.”
Anne is very upbeat on the phone and truly tries very hard to gather all information in a timely manner from the client and enter it into the system.
I am very pleased with her progress and look forward to watching her grow with us.
Kimberly has quickly adapted to the team here. She is a very quick learner and is becoming a vital part of day to day operations. Although her day to day tasks are not set in stone, she is becoming fluent in our systems and can assist in multiple different projects. Overall she’s been a great addition to the team, and I am working on making sure she is as versed in all concepts.