Job Summary:
The Medical Billing Team Leader is responsible for overseeing and guiding a team of medical billing specialists to ensure accurate, timely, and efficient processing of patient claims and billing.
Key Responsibilities:
- Monitors and tracks agents’ productivity
- Maintains and coaches agents in delivering Quality transactions
- Checks daily attendance and daily reports of all the assigned Pros under his/her supervision
- Practice and carry out operational standards to manage overall team performance and attrition rate
- Client relations – communicate and coordinate with the client regularly
Education and Minimum Skill Requirements:
- 1-2 years as a Team Leader in a Healthcare account with billing experience for providers
- Must have an excellent English Communication Skills
- Demonstrate strong problem handling and analytical skills
- Demonstrate an ability to work independently and prioritize tasks
- Must have high tolerance for stress
- Organizational skills and ability to multi-task
- Strong interpersonal skills
- Willing to work night shifts and on-site
What we have to offer:
- A market competitive total compensation/rewards package including Day 1 HMO, competitive pay package, payment of all statutory government benefits, life insurance coverage, 25 days of annual paid leave some days are convertible to cash, 13th month pay, employee care program etc.
- A company culture built on the belief that by creating an environment of support and inspiration, we enable people and businesses to realize their true capabilities and to make work a source of fulfillment and sustainable success.
EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Third-Party Agency Notice:
FGC+ will not accept any unsolicited resumes from any third-party recruiting agencies, either domestic or international. FGC+ nor its subsidiaries/LE’s will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency.