Stress in the Workplace

Stress- n the workplace

Stress, in the biological context, is defined as “a physical, mental, or emotional factor that causes bodily or mental tension.” All of us are no stranger to it – stress affects everyone in some way or the other. Psychologists believe that not all stress is harmful, as it is directly correlated to our body’s fight […]

The Importance of Customer Service in the E-Commerce Industry

Customer Service ecommerce

E-commerce, seen as the fastest growing market in history, is predicted to reach 4.8 trillion US dollars in worldwide sales by 2021, with a 15% growth each year. The eighteen-zero value is no surprise (and can even be surpassed) as buyers on online shopping spaces are growing at a steady rate, from 1.66 billion in […]

5 Skills Employers Look for When Hiring in 2020

5 skills employer are looking for

Today’s business landscape has changed dramatically over the past years and, subsequently, so has the job market. To put things in perspective, in the 1960s the most common jobs involved salons, factories, nursing, and teaching. There was no need for app developers, social media specialists, driverless car engineers, and Zumba instructors – which are jobs […]

Happiness – The Key to Reducing Employee Attrition

Andrew Carnegie, steel magnate and one of the richest American entrepreneurs of the late 19th century, is often quoted saying, “There is little success where there is little laughter.” Employees quit their jobs for many reasons. Some of the more common causes are: burn-out, lack of career development, management conflicts, poor work conditions, among many […]