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The Key Elements to Consider When Managing Remote Teams

The Key Elements to Consider When Managing Remote Teams

Remote work has taken over today’s modern companies – thanks, mostly, to the advancement of the Internet and the influx of jobs that no longer require the traditional, 9-to-5 grind. This kind of flexibility has given many businesses definite advantages: they attract...
5 Goal-Setting Tips for the New Year

5 Goal-Setting Tips for the New Year

New year, new goals – it’s almost become a cliché. Each year, many will make a laundry list of resolutions but more than 80% of those won’t make it to February. This dismal statistic has put goal-setting in a bad light, even when it’s actually a powerful skill to...
5 Tasks You’re Better Off Outsourcing

5 Tasks You’re Better Off Outsourcing

Do you sometimes feel like the 24 hours in your day isn’t enough? As an entrepreneur, I understand how it feels to have a seemingly never-ending list of things to do. Wearing many hats is a given for any business owner, but spreading yourself too thin can take a toll...
How Start-ups Can Benefit from Outsourcing

How Start-ups Can Benefit from Outsourcing

Photo from: http://www.worthminer.com/bill-gates-quotes/ Every year, five million new business are started – but only a few make it. Start-up failure rate is pegged at 90% and while that statistic can be cold and hard to swallow, it is an inescapable truth that...
5 KPIs That Will Ensure a Successful Customer Service Team

5 KPIs That Will Ensure a Successful Customer Service Team

“You cannot improve what you do not measure.” Key performance indicators, or KPIs, are a set of quantifiable measurements used to gauge overall performance. They are integral to the accurate assessment of how well an employee, department, or business is performing...
Finding the Right Outsourcing Partner

Finding the Right Outsourcing Partner

FINDING THE RIGHT OUTSOURCING PARTNER Outsourcing, as a business strategy, has been around for a while now and it has fast become a lucrative industry with $62 billion (USD) global revenue in 2018 alone. Start-ups and established businesses alike have turned to this...