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Technical Support Representatives

Position:

Technical Support Representatives

Qualifications: 

✓ Excellent Communication skills – verbal & written

✓ Highly Analytical Skills

✓ IT Background or related experience

✓ Advance background in MS Word, PowerPoint and Excel

✓ Leadership Skills

Duties and Responsibilities: 
  • Monitor all customer inquiries and ensure appropriate resolution
  • Ability to maintain, configure and Troubleshoot VoIP phone problems, Fax, Cisco ATA, voicemail account and module features.
  • Performs preventive maintenance actions such as back-ups, review of events logs, etc.
  • Assists higher level of support with testing and implementation of new features and systems upgrades as required.
Perks and Benefits:

FGC+ knows the value of sincere motivation to its employees. The company continually strives to make working fun and worthwhile. Some of the many benefits of working in FGC+ are the following:

  • Highly Competitive Salary
  • Healthcare Benefits
  • Two Days Off
  • Steady Shift Schedule
  • Rice and Other Allowances
  • Perfect Attendance Bonus
  • Referral Incentive
  • Clean and Spacious Work Area
  • Amenities (Pantry and Nap Rooms)
  • Employees Programs and Events

Walk-in our office today for a faster processing of your application.

Ways to Apply:

1. Send your resume to recruitmentteam@focusincgroup.com

2. Walk-in our office on the 3rd Floor, Lopue’s East Center, Bacolod City. We are open Mondays to Fridays, 10 AM to 5 PM.

3. You may also apply online. Click on this link http://bit.ly/2nol18F for a phone interview.

Employment Type:

Fulltime

Beginning of Employment:

Immediately

Job Location:

3rd Floor, Lopue’s East Center, Bacolod City