CSR for Patient Services

Qualifications

✓ Provides flexible coverage of front-desk and/or call center when staffing needs require.

✓ Works cohesively within the Patient Services Department.

✓ Maintains confidentiality of patients, administrative, and financial functions Provides patient-focused service and presents positive impression of LISH to both internal and external customers.

✓ Manages high-volume amount of inbound and outbound calls in a timely manner.

✓ Schedules appointments for patients.

✓ Acts as liaison between patient and Health Center Staff.

✓ Processes new patient registration forms, HIPAA, privacy notice, and demographic change forms.

✓ Communicates Sliding Scale policy to patients, requests documentation.

✓ All other duties as assigned by the Patient Services Manager.

✓ Completes other adhoc duties as requested by the immediate superior.

 
Specific Skills / Requirements
  • Ability to read and interpret documents.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Mathematical skills using units of American money and weight measurement, volume, and distance.
  • Critical-thinking
  • Basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software.
  • Experience with clerical procedures
  • Should be well organized.
 
Enjoy the following perks and benefits when you work with us:
  • Weekends Off
  • Steady-Shift Schedule
  • Very Competitive Pay
  • Comprehensive HMO
  • Perfect Attendance Bonus on top of your monthly compensation package
  • Performance Bonuses and MORE
Options to apply

To apply for this positions, you can

1. upload your updated CV or

2. fill out this form https://tinyurl.com/joinFGC

Apply Now!

Apply Now!

Applying for the position of CSR for Patient Services