Blog
How to be More Productive
Today’s ultra-competitive business landscape has reinforced the fact that every minute matters. But more than ever, interruptions and distractions leading to decreased productivity has become even more abundant. In the US alone, costs for productivity loss are...
5 Tasks You’re Better Off Outsourcing
Do you sometimes feel like the 24 hours in your day isn’t enough? As an entrepreneur, I understand how it feels to have a seemingly never-ending list of things to do. Wearing many hats is a given for any business owner, but spreading yourself too thin can take a toll...
Stress in the Workplace
Stress, in the biological context, is defined as “a physical, mental, or emotional factor that causes bodily or mental tension.” All of us are no stranger to it – stress affects everyone in some way or the other. Psychologists believe that not all stress is harmful,...
The Importance of Customer Service in the E-Commerce Industry
E-commerce, seen as the fastest growing market in history, is predicted to reach 4.8 trillion US dollars in worldwide sales by 2021, with a 15% growth each year. The eighteen-zero value is no surprise (and can even be surpassed) as buyers on online shopping spaces are...
5 Skills Employers Look for When Hiring in 2020
Today’s business landscape has changed dramatically over the past years and, subsequently, so has the job market. To put things in perspective, in the 1960s the most common jobs involved salons, factories, nursing, and teaching. There was no need for app developers,...
How Start-ups Can Benefit from Outsourcing
Photo from: http://www.worthminer.com/bill-gates-quotes/ Every year, five million new business are started – but only a few make it. Start-up failure rate is pegged at 90% and while that statistic can be cold and hard to swallow, it is an inescapable truth that...
5 KPIs That Will Ensure a Successful Customer Service Team
“You cannot improve what you do not measure.” Key performance indicators, or KPIs, are a set of quantifiable measurements used to gauge overall performance. They are integral to the accurate assessment of how well an employee, department, or business is performing...
Happiness – The Key to Reducing Employee Attrition
Andrew Carnegie, steel magnate and one of the richest American entrepreneurs of the late 19th century, is often quoted saying, “There is little success where there is little laughter.” Employees quit their jobs for many reasons. Some of the more common causes are:...
Finding the Right Outsourcing Partner
FINDING THE RIGHT OUTSOURCING PARTNER Outsourcing, as a business strategy, has been around for a while now and it has fast become a lucrative industry with $62 billion (USD) global revenue in 2018 alone. Start-ups and established businesses alike have turned to this...
Are There Advantages To Hiring A Virtual Assistant With An Outsourced Company Vs. A Freelancer?
In our recent blog post, Executive Assistants: 5 Signs You Need One, we covered some signs that help you see if you can benefit from having an Executive Assistant. Now, you have decided you need one—now what? When you are looking for an Executive Assistant, there are...