The Importance of Customer Service in the E-Commerce Industry

Customer Service ecommerce

E-commerce, seen as the fastest growing market in history, is predicted to reach 4.8 trillion US dollars in worldwide sales by 2021, with a 15% growth each year. The eighteen-zero value is no surprise (and can even be surpassed) as buyers on online shopping spaces are growing at a steady rate, from 1.66 billion in […]